Abstract
This study investigates whether investments in ongoing communication technology speed up TMT strategic decision-making. Drawing on the ability-willingness perspective, we propose the mediating role of collaborative behavior. We tested our hypotheses by empirically analyzing a sample of 237 Italian firms collected through a survey addressed to their CEOs and the use of secondary data. Our findings show that greater investments in TMT ongoing communication are associated with quicker strategic decision-making, and this relationship operates primarily through stronger TMT collaborative behavior. The study contributes by linking digital communication investments to strategic decision speed research, unpacking a behavioral mechanism through which technology may affect TMT strategic processes, and applying the ability–willingness perspective to a core strategic outcome. Our findings suggest that communication technologies may contribute to speeding up strategic decisions when they are accompanied by practices that sustain mutual support and coordination.