Asymmetric effects in customer satisfaction

Journal article

Peer reviewed

J Füller, Kurt Matzler and R Faullant

Annals of Tourism Research, Vol.33(4), pp.1159-1163

33

2006

Handle:

https://hdl.handle.net/10863/38699

Files and links (1)

url

https://doi.org/10.1016/j.annals.2006.06.006View

Title: Asymmetric effects in customer satisfaction
Creators: J Füller - Universität Innsbruck
Kurt Matzler - Johannes Kepler University of Linz
R Faullant - University of Klagenfurt
Publication Details: Annals of Tourism Research, Vol.33(4), pp.1159-1163
ISSN: 0160-7383
EISSN: 1873-7722
Series / Volume: 33
Publisher: Elsevier Masson
Identifiers: (UNIBZ)21220
991006714997701241
Web of Science ID: 000241673100014
Scopus ID: 2-s2.0-33748744253
Academic Unit: Faculty of Economics and Management
Language: English
Resource Type: Journal article
Author Names String: Füller J, Matzler K, Faullant R
Additional Description: description: Record is part of a bulk validation set

1 Record Views