Abstract
The DiGreen Handbook of DIGITAL good Practice is the result of the project Digital Government for Green Municipalities and Cities - DiGreen. The project is co-funded by the Erasmus+ Programme of the European Union.
The handbook of DIGITAL good practice presents good examples of providing public services using digital means and ICT tools. The text of the handbook is written in a clear, non-technical language, accessible to the general public, in order to be user-friendly and easy to understand and apply for practitioners. The digitally provided public services present ways to rationalise the provision of competencies that the municipalities and cities have, to engage inhabitants in governance, to enhance the provision of public services qualitatively, to base public policymaking on evidence and to take transparency and openness into consideration when providing public services.