Abstract
The World Usability Day Bolzano 2024 reflects critically on the theme “Design for a Better World,” questioning what “better” means and for whom. The book highlights the risk of superficial solutions that ignore systemic complexity and stresses the political, social, and environmental impact of design choices. It examines the non-neutral nature of digital infrastructures, including the Internet as a “hyperobject,” shaped by human decisions and producing uneven consequences.
Through diverse contributions, the event explores design as a collective, responsible, and reflective practice, addressing inclusion, data, urban change, and everyday behaviours. Ultimately, it frames a better world not as a fixed goal but as an ongoing, shared process that requires awareness, accountability, and critical engagement.