Abstract
This paper illustrates the process of developing dialogical artifacts and addresses the reflections on approaching complexity when working with migrant women for a social innovation project. The project aims to support women’s empowerment in their social, economic, and professional achievements through a year-long training program.The interdisciplinary team’s role was to monitor and evaluate the women’s satisfaction and integrate their needs and wishes into the project. Since the women have different cultural backgrounds with different language skills and some have low literacy, using traditional verbal-based tools such as interviews, surveys, and questionnaires was very challenging and did not lead to a deeper understanding of the participants’ needs. In order to make this process more inclusive and open to More-thanVerbal expressions, we developed several ad-hoc tools that helped us to facilitate participatory processes and get valuable insights from the women. To enable communication and gather information, we developed a card set for facilitating a questionnaire, a performance-like activity involving body, movement, and making, and created a field notestemplate forthe participatory observation that helps the observer to include women’s lived experiences. Our paper addresses our case study while explaining the challenges when working with migrant women and the ad-hoc solutions we developed to tackle the emerging crises.