Abstract
By looking at the last few decades, industrial production has undergone great changes. Industry 4.0, also called the fourth industrial revolution, describes the change in the entire value chain through the digital networking of systems, machines, and products. In addition, product variety and complexity in assembly increased due to customization. Big Data Analytics, Internet of Things, Horizontal and Vertical Data Integration and Cyber-Physical Production Systems are just some examples of technologies that find their way from research into industrial practice. However, the most important resource is often neglected, when talking about industry: the human. When we look at companies, we find different types of personnel in production, each with different requirements and capabilities. Assistance systems can be used to counteract these new challenges and offer adequate support to each individual worker. In the past, much research has been done to develop new worker assistance systems, while the analysis of specific needs of user groups in production has been ignored. This paper presents a function-based mapping of industrial worker assistance systems to different user groups and proposes a method for selecting the most appropriate assistance system to each user group.