Process Mapping and Indicators

Book chapter

F Olivo and Guido Orzes

Quality Management: Tools, Methods, and Standards, pp.167-186

Emerald Publishing Limited

2019

Handle:

https://hdl.handle.net/10863/11093

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https://books.emeraldinsight.com/page/detail/Quality-Management/?k=9781787698048View

Title: Process Mapping and Indicators
Creators: F Olivo
Guido Orzes
Publication Details: Quality Management: Tools, Methods, and Standards, pp.167-186
Editor(s): Sartor M, Orzes G
ISBN: 9781787698048
EISBN: 9781787698017
Publisher: Emerald Publishing Limited
Format: Print
Number of pages: 20
Identifiers: 978-1-78769-804-8
(UNIBZ)29805966
991005772209301241
Scopus ID: 2-s2.0-85079314056
Academic Unit: Faculty of Science and Technology
Language: English
Resource Type: Book chapter
Author Names String: Olivo F, Orzes G
Additional Description: Editors/Supervisors: Sartor M, Orzes G

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