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How and When University-Industry Collaborations Make New Products More Attractive to Consumers
Abstract   Peer reviewed

How and When University-Industry Collaborations Make New Products More Attractive to Consumers

L Maier, M Schreier, Christian Vincenzo Baccarella and KI Voigt
Academy of Management Annual Meeting Proceedings, Vol. 2021, No. 1, Vol.2021(1), pp.1-1
Academy of Management: Annual Meeting Proceedings, 2021
Academy of Management Annual Meeting (Online, 30/07/2021–03/08/2021)
2021
Handle:
https://hdl.handle.net/10863/51224

Abstract

Firms increasingly collaborate with universities to find innovation success. This research is the first to investigate how consumers perceive university-co-developed products. A series of lab and field studies validates a positive inferential process such that consumers experience products co-developed with a university to be more sophisticated and trustworthy compared to firm-internally developed products or products co-developed with merely another firm. Consequently, consumers are more eager to purchase and more likely to recommend university-co-developed products to others. A field study demonstrates that this effect unfolds even after an actual product trial. Furthermore, an Instagram field experiment utilizing a video that did (vs. did not) refer to the university-industry collaboration brought about higher click-through rates and more pronounced post engagement levels. The studies finally show that the positive university effect (1) is attenuated for consumers with a low belief in science and (2) fully reverses in cases when the co-development focuses on aesthetics (vs. technology). Taken together, this research advances our theoretical understanding of university-industry collaborations by highlighting how and when involving universities as an innovation partner might not only be beneficial for innovation but also marketing purposes.
url
https://doi.org/10.5465/AMBPP.2021.12946abstractView

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